Cancellation and Refund Policy
Cancellation:
Once an order is placed, it cannot be cancelled. We process orders promptly to ensure timely delivery, and therefore, cancellation requests cannot be accommodated.
Refund Policy:
We strive to provide high-quality products and exceptional service. In the event of an issue with your order, please follow the guidelines outlined below:
Defective or Damaged Items:
● If you receive a defective or damaged item, please contact us within 2 days of receiving the order.
● Provide a clear photo of the damaged or defective item along with your order number.
● We will assess the issue and, if confirmed, offer a replacement or refund.
Incorrect Items Received:
● If you receive items different from what you ordered, please notify us within 2 days of receiving the order.
● Provide a clear photo of the incorrect items received along with your order number.
● We will rectify the error by sending the correct items or processing a refund.
Quality Concerns:
● If you are dissatisfied with the quality of the received items, please contact us within 2 days of receiving the order.
● Provide specific details about the quality concern along with your order number.
● We will review the matter and, if justified, issue a refund.
Contact Us:
For any issues related to your order, please contact our customer support team by sending an email to elinavara01@gmail.com. Include your order number and a detailed description of the issue. Our team will respond to your inquiry as soon as possible.
Note: Refunds are processed within 7-10 business days after the approval of the request. The refunded amount will be credited back to the original payment method. By placing an order with us you acknowledge and agree to abide by our Cancellation and Refund Policy.
Once an order is placed, it cannot be cancelled. We process orders promptly to ensure timely delivery, and therefore, cancellation requests cannot be accommodated.
Refund Policy:
We strive to provide high-quality products and exceptional service. In the event of an issue with your order, please follow the guidelines outlined below:
Defective or Damaged Items:
● If you receive a defective or damaged item, please contact us within 2 days of receiving the order.
● Provide a clear photo of the damaged or defective item along with your order number.
● We will assess the issue and, if confirmed, offer a replacement or refund.
Incorrect Items Received:
● If you receive items different from what you ordered, please notify us within 2 days of receiving the order.
● Provide a clear photo of the incorrect items received along with your order number.
● We will rectify the error by sending the correct items or processing a refund.
Quality Concerns:
● If you are dissatisfied with the quality of the received items, please contact us within 2 days of receiving the order.
● Provide specific details about the quality concern along with your order number.
● We will review the matter and, if justified, issue a refund.
Contact Us:
For any issues related to your order, please contact our customer support team by sending an email to elinavara01@gmail.com. Include your order number and a detailed description of the issue. Our team will respond to your inquiry as soon as possible.
Note: Refunds are processed within 7-10 business days after the approval of the request. The refunded amount will be credited back to the original payment method. By placing an order with us you acknowledge and agree to abide by our Cancellation and Refund Policy.